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Frequently Asked Questions

Q: Can My Personal Guardian be used on any computer?
A: YES! It can be used on any computer with a USB port (which are standard) running Windows (even VISTA), Apple, Mac and any operating system which supports Adobe PDF Reader.

Q: Can I use My Personal Guardian at my doctor's office?
A: Absolutely YES! That is the best part. Hand your MPG to the receptionist or the medical assistant and have them print out the contents (you will have to give them the password). This will save you time when filling out those pesky forms about your personal and family health history.

Q: What if I lose My Personal Guardian, can I replace it?
A: Call us and we can replace your device for a nominal fee.

Q: How long is My Personal Guardian good for?
A: It is good until your medical conditions change, such as new medications or diagnoses. Also if you change insurance companies, doctors or address.

Q: How safe is my information?
A: Your personal information is stored in a "portable vault" which is 256 bit Blowfish encrypted.

Q: Can I change plans?
A: Certainly. There may be a charge involved depending upon the type of change.

 

 
 

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